Returns & Exchanges
At BATCH, we stand by the quality of our craftsmanship and offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your fit isn't perfect, we are committed to making it right with free domestic exchanges and straightforward refunds.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely repackage your items in their original BATCH mailer.
- 3.Drop Off Package
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.